Cooling-Off Period for Services in the UK: Can You Cancel?
Cooling off period UK rules for services agreed at your door, by phone or online, including the 14-day right to cancel and how to get a refund.
Consumer advice
Your rights, how to complain, and how to judge local businesses and online reviews.
All articles Hiring tradespeopleGrow your businessLocal SEO and visibilityUK business rules and taxDirectory data
Home Emergency: Who to Call for a Burst Pipe, Power Cut or Lockout
Use this home emergency who to call guide for gas leaks, burst pipes, power cuts and lockouts, with immediate safety steps and tips for hiring fairly.
How to Check a UK Company Is Legitimate Before You Pay
Check a UK company is legitimate before you pay using Companies House, its registered address, directors, filings, contact details and scam warning signs.
How to Complain About a Business in the UK: Step by Step
Learn how to complain about a business in the UK step by step, covering evidence, a clear letter, Citizens Advice, Trading Standards and card refunds.
How to Spot Fake Online Reviews of Local Businesses
Learn how to spot fake reviews of local businesses, from suspicious patterns and reviewer profiles to the UK ban on fake reviews and what you can do.
How to Write a Helpful Business Review (With Examples)
Learn how to write a business review that helps other people, with fair facts, a clear structure, examples and legal limits on fake and defamatory reviews.
Moving House in the UK: Checklist and Who to Hire
A moving house checklist uk guide covering timing, removal quotes, insurance, change of address and what to do if belongings get damaged in transit.
Winter Home Maintenance Checklist for UK Homes
A winter home maintenance checklist covering boilers, frozen pipes, gutters, roofs, draughts and alarms, with safe DIY steps and when to call an expert.
Your Rights When a Tradesperson Does Poor Work in the UK
Learn your rights for bad workmanship in the UK under the Consumer Rights Act 2015, including repeat work, price reductions, evidence and small claims.